Symbria Rx Services receives high marks in 2014 skilled nursing pharmacy client satisfaction survey
Every year, Symbria Rx Services distributes a satisfaction survey as part of our focus on continually improving the pharmacy services we provide to our clients. And this year, we're excited to report that we earned the highest customer satisfaction rating in five years from our skilled nursing community clients.
In 2014, Symbria Rx Services skilled nursing community clients rated us an average of 3.6 on a 4.0 scale. We were also pleased to receive great feedback about our Consultant Pharmacists and Nurse Consultants as part of the survey results.
"We usually receive very positive results from our annual survey," says Director of Pharmacy Jay Mandra. "However, this year's exceptional skilled nursing pharmacy client satisfaction ratings are a much-appreciated acknowledgement of our staff's dedication to serving our clients' residents."